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What is Performance Management

Performance management is more than a once-a-year review – it’s a continuous, organisation-wide process that links strategy to individual objectives, embeds regular feedback, builds capability

The Performance Management Process

A high-performing workforce doesn’t happen by chance — it’s built through a structured, end-to-end performance management cycle that aligns goals, feedback, recognition and development to

Performance Management Systems

Effective performance management goes beyond annual reviews — it aligns clear objectives, people development and purposeful people management into one consistent system. When goals are

Performance Appraisal is Different

Traditional annual appraisals are no longer delivering value for employers or their people. A modern performance management approach focuses on continuous planning, collaboration and future

Skills and techniques in performance discussions

Great performance discussions don’t happen by chance — they are built on strong questioning, active listening and balanced, constructive feedback. When managers move away from

Discussing Performance

Effective performance management is built on regular, structured conversations — moving away from dreaded appraisals towards two-way dialogue, clear goals, constructive feedback and shared accountability

Getting Ready for the Performance Discussion

Performance discussions are most effective when they are structured, evidence-based and focused on development rather than formality. Our latest guide helps managers and leaders prepare

Termination on Medical Grounds

Termination on medical grounds must be handled with care, consistency and compliance — from obtaining appropriate medical assessments and considering reasonable alternatives, to involving HR,

Termination on Grounds of Incapacity

Managing incapacity terminations is one of the most complex areas of people management — requiring careful medical assessment, exploration of reasonable alternatives, strict confidentiality and

Medical Retirement

Managing long-term sickness and medical retirement requires a careful, compliant and compassionate approach — from understanding when medical retirement may apply, to handling medical assessments,

Sexual Harassment

A zero-tolerance approach to sexual harassment is essential for every employer committed to a safe, respectful and legally compliant workplace. Clear policies, defined reporting pathways

Racial Harassment

A zero-tolerance approach to racial harassment isn’t just best practice – it’s a legal and leadership responsibility. A clear, well-communicated policy helps protect your people,

Lone Working

Lone working presents unique health and safety risks that employers cannot afford to overlook. From robust risk assessments and clear emergency procedures to regular communication,

Health Safety & Wellbeing

A strong Health, Safety & Environment policy is more than compliance — it’s a clear statement of leadership, accountability, and care for your people and

Suspension of Employment

Employment suspension is a high-risk area if mishandled. Employers must clearly understand when suspension is appropriate, the difference between strike-related and misconduct suspensions, the requirement

Drug & Alcohol Testing

A clear and well-communicated drug and alcohol testing policy is critical to maintaining a safe, healthy and productive workplace. From zero tolerance expectations and lawful